Privacy Collection Notice

Medibetter is an Australian-founded and owned company dedicated to improving the financial viability and sustainability of General Practice. MediBetter’s AI-powered Medicare Benefits Schedule (MBS) solutions are designed to simplify and streamline billing processes for clinicians and their clinics by offering potential billing opportunities and guidance regarding compliance requirements.

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We understand that protecting your personal information is important and we take this responsibility very seriously. We believe that the responsible use of personal information collected is critical to our business objectives and reputation. MediBetter follows the Commonwealth Privacy Act 1988 and the Australian Privacy Principles (APPs) when collecting, using, disclosing, securing and providing access to personal information. We may collect information about different individuals as set out in our Privacy Policy, including if you are a client using our software, through the General Practice, or as a patient of one of our clients.

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Key Insight Overview

We are committed to protecting the privacy of personal information provided to us, or collected by us, when interacting with you.

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• Data Collection: We only collect data essential for smooth operation and improvement of our solutions and business, as outlined in our Privacy Policy. This includes data relevant to both clinicians and patients. We’re committed to clarity around how we handle your data—no surprises, just straightforward information management.
• Data Access: Access to your data is tightly controlled. We only share information with third parties when necessary, with your consent, or as required by law. Details of these scenarios are clearly outlined in our Privacy Policy, because transparency is at the heart of our approach.
• Data Storage: Your data is stored right here in Australia, protected by strict local regulations. If we ever need to work with trusted third parties overseas, we adhere to the Australian Privacy Principles to keep your information secure. Our commitment to data security includes industry-standard encryption, access restrictions, and de-identification protocols where possible. Protecting your personal information is a responsibility we take very seriously, and our Privacy Policy outlines every step we take to do this.

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Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process.

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You can choose to opt-out or unsubscribe to MediBetter solutions at any time. If you have questions about our privacy practices, please contact us by email at: contact@medibetter.com.au.

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By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.

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