MediBetter is working to support your doctor so that they can focus their time and energy on you. We are doing this with AI-powered MBS billing solutions that help your doctor to bill Medicare correctly and accurately for your consultation. Your doctor is using one of our solutions today and we want to explain to you how and why we use your data for our solutions.

MediBetter understands that protecting your personal information is important and we take this responsibility very seriously. We believe that the responsible use of personal information collected is critical to our business objectives and reputation. MediBetter follows the Commonwealth Privacy Act 1988 and the Australian Privacy Principles (APPs) when collecting, using, disclosing, securing and providing access to personal information.

Key Insights Overview:

Your Personal Data: MediBetter does not require, nor ask for, any identifying information (e.g. name, DOB, or address) about you, the patient, for our solutions to function.

Data Security: MediBetter implements de-identification and encryption procedures to further reduce the risk of any identifying information coming through our platforms.

Data Storage: All data is stored in Australia.

What personal information do we obtain and use?

For the functioning of MediBetter solutions, we utilise the following personal information about your consultation:

1. A copy of your (de-identified) consultation notes which may include diagnosis, past treatment, medical history and treatment plans related to you.

2. Copy of or access to your name, date of birth, gender, contact information and Medicare information contained in any medical records related to you.