--- title: MediBetter | Consulting description: Boost your practice performance with MediBetter Consulting’s 30-day review — optimise revenue, improve efficiency, and strengthen compliance. image: https://medibetter.com.au/hubfs/social%20media_LinkedIn%20company%20profile%20photo%20size%20300%20x%20300%20pixels.png --- [Skip to main content](https://medibetter.com.au/consultingservices#main-content) [![logo - new-cropped-1](https://medibetter.com.au/hs-fs/hubfs/logo%20-%20new-cropped-1.png?width=100&height=30&name=logo%20-%20new-cropped-1.png) ![logo - new-cropped-1](https://medibetter.com.au/hs-fs/hubfs/logo%20-%20new-cropped-1.png?width=100&height=30&name=logo%20-%20new-cropped-1.png)](https://medibetter.com.au?hsLang=en-au) - [Home](https://medibetter.com.au) - [About](https://medibetter.com.au/about) - [Solutions](https://medibetter.com.au/solutions) - [Pricing](https://medibetter.com.au/pricing) - [Integrations](https://medibetter.com.au/integrations) - [Partnerships](https://medibetter.com.au/partnerships) - [Consulting](https://medibetter.com.au/consultingservices) - [Blog](https://blog.medibetter.com.au) - [Contact](https://medibetter.com.au/contact) Open main navigation Close main navigation - [Home](https://medibetter.com.au) - [About](https://medibetter.com.au/about) - [Solutions](https://medibetter.com.au/solutions) - [Pricing](https://medibetter.com.au/pricing) - [Integrations](https://medibetter.com.au/integrations) - [Partnerships](https://medibetter.com.au/partnerships) - [Consulting](https://medibetter.com.au/consultingservices) - [Blog](https://blog.medibetter.com.au) - [Contact](https://medibetter.com.au/contact) - Search - [Clinician Login](https://pro.medibetter.com.au/) [Clinic Login](https://app.medibetter.com.au/) [Clinician Login](https://pro.medibetter.com.au/) [Clinic Login](https://app.medibetter.com.au/) Search # MediBetter Consulting Services ## Your Practice ## Deserves More. MediBetter Consulting brings deep Australian healthcare expertise directly to your practice, to strengthen systems, optimise MBS billing, and improve operations, compliance, and growth - so you can build a resilient, future-ready business and focus on what matters most: your patients. [Book a Free Discovery Call](https://meetings-ap1.hubspot.com/christinarobinson/consulting-discovery-call) [View Packages](https://medibetter.com.au/consultingservices?hsLang=en-au#packages) #### MBS Expertise Work directly with experienced healthcare operators who understand the realities of general practice. #### SEQ Based We are proudly South East Queensland focused, providing tailored, hands-on support to local general practices. #### 30-Day Programs We focus on measurable outcomes. You don’t need generic business advice. You need a healthcare-specific strategy.  #### Clinical Billing Training Clinician-led training designed to strengthen MBS knowledge, improve billing accuracy and support confident, compliant billing. # Why MediBetter Consulting Built for the practices that power Australian healthcare. Independent and small-group practices are the backbone of primary care. We built MediBetter Consulting specifically for you. # **Healthcare-specific expertise. Boutique attention. Real results.** Boutique, relationship-driven approach Local SEQ presence  Healthcare-specific expertise Data-driven methodology  MediBetter Solutions access (MIA + BOSS) Practical implementation - not just strategy  ###### OUR FRAMEWORK # Four key areas. One thriving practice. Our consulting approach is structured around the four areas that drive practice performance, compliance, and long-term sustainability. ![circle-1](https://medibetter.com.au/hs-fs/hubfs/circle-1.png?width=512&height=512&name=circle-1.png) ##### Operational Efficiency We review and optimise your day‑to‑day operations, so the whole practice runs more smoothly and efficiently. This includes analysis of operational workflows, staffing models, and appointment setup and scheduling, along with a detailed review of practice management software usage, with a focus on improving efficiency and utilising existing systems to ensure optimal use of features, functionality, and reporting capabilities. **The result?** A smoother, calmer and more productive practice. Happier staff. More efficient doctors. Better patient experience. ![circle-2](https://medibetter.com.au/hs-fs/hubfs/circle-2.png?width=512&height=512&name=circle-2.png) ##### Billing & Revenue Optimisation We help you bill accurately, confidently and in line with the MBS, so revenue improves without compromising ethics or compliance. We do this by combining workflow and staffing optimisation with targeted education and compliance‑focused strategies to improve billing accuracy, strengthen financial sustainability, and ensure MBS use aligns with the scope and complexity of care delivered. **The result?** Increased revenue, stronger compliance and better clinical documentation. ![circle-3](https://medibetter.com.au/hs-fs/hubfs/circle-3.png?width=512&height=512&name=circle-3.png) ##### Regulatory & Accreditation Support Accreditation and compliance should never be a last-minute scramble; we support general practices to meet and maintain high standards by making the process structured and manageable. This includes support while you are preparing for accreditation and reviewing your policy and procedure manual. We also help coordinate and interpret Practice Feedback Surveys and implement meaningful Continuous Quality Improvement (CQI) activities that support ongoing practice development and better patient care. **The result?** Confident accreditation outcomes and stronger internal controls. ![circle-4](https://medibetter.com.au/hs-fs/hubfs/circle-4.png?width=512&height=512&name=circle-4.png) ##### Strategic Growth & Sustainability We help practices move beyond survival mode and build for the future by providing practical strategic support. We provide mentoring and coaching for new or less experienced Practice Managers, strategic advice for long-term growth, and guidance on expanding services to better meet community needs. We also support GP attraction and retention and help identify Government and PHN funding opportunities to strengthen practice sustainability. **The result?** Sustainable growth with clear strategic direction. ###### CONSULTING PACKAGES # The right level of support at every stage. From a focused 30-day review to ongoing embedded support, our packages meet your practice exactly where it is, and take it further. ### Practice Performance Health Check ##### From $4,500 (ex GST)   A practical entry-level four-week consulting package designed to quickly identify opportunities to improve efficiency, revenue, compliance and long-term sustainability. - High-level operational review to identify workflow inefficiencies, improve appointment utilisation, and reduce administrative burden. - Billing and revenue snapshot highlighting missed opportunities, under-utilised MBS items, and potential revenue uplift. - Compliance and accreditation review to identify improvements to simplify processes, strengthen documentation, and reduce regulatory risk. - Identify strategic growth insights including service expansion, GP recruitment, and long-term sustainability planning. - Provide clear, actionable recommendations delivered via a Practice Performance Health Check Report and a 90-day prioritised action plan. - Show quick wins and practical guidance to immediately improve efficiency, revenue, compliance, and team confidence. [Book a Free Discovery Call](https://meetings-ap1.hubspot.com/christinarobinson/consulting-discovery-call) ### Practice Operations & Billing Optimisation Program Most Popular ##### From $5,000 (ex GST)   A comprehensive four-week consulting package designed to improve how your practice operates while ensuring billing is accurate, compliant and aligned with the care you deliver. - Comprehensive review of practice operations including workflows, staffing structure, front desk processes and appointment book configuration to identify operational inefficiencies. - Technology and systems review to improve how your Practice Management Software, online bookings, reporting and automation support day-to-day operations. - MBS billing and item number review to assess billing patterns, identify missed opportunities and ensure billing aligns with the complexity of care delivered. - Practical recommendations for efficiency and revenue improvement that can be implemented immediately to reduce administrative burden and strengthen financial performance. - Includes 1-hour Clinical Billing Support group training, to build confidence in billing and support consistent, compliant billing practices across the team. - Prioritised action plan and implementation guidance providing clear next steps to improve operational efficiency, billing accuracy and long-term practice sustainability. [Book a Free Discovery Call](https://meetings-ap1.hubspot.com/christinarobinson/consulting-discovery-call) ### Clinical Billing Support - Group Training ##### From $700 (ex GST)   A practical, clinician-led training 1-hour session designed to strengthen MBS knowledge, improve billing accuracy and support confident, compliant billing in everyday clinical practice. Choose from our 1-hour session topics: - Introduction to the MBS: Commonly used item numbers - Diving Deeper: Chronic Disease, Health Assessments and Skin Procedures - Optimising the MBS: Commonly missed item numbers [Book a Free Discovery Call](https://meetings-ap1.hubspot.com/christinarobinson/consulting-discovery-call) ### Additional Services #### Project-Based Engagements In addition to our core consulting packages, we also offer flexible hourly consulting and project-based engagements to support practices with specific needs, defined projects or one-off initiatives. We work alongside your team to deliver practical outcomes without the need for a long-term engagement. [Book a Free Discovery Call](https://meetings-ap1.hubspot.com/christinarobinson/consulting-discovery-call?__hstc=216123593.a655be353f02f615b7f02ff1e49fb4c7.1762483659671.1773224624245.1773278410493.285&__hssc=216123593.3.1773278410493&__hsfp=09242030523058ce1eec802ed1686684)   ***Project-Based & Hourly Support***    MBS billing optimisation & compliance   RACGP Accreditation Support   Practice Management Coaching and Mentorship   Quality Improvement Activities   Practice Management Software optimisation  Free quiz · 2 minutes Which MBS items is your GP practice missing? Answer 6 quick questions about your practice and patient mix. We'll show you exactly which Medicare item numbers you're likely overlooking — and what they're worth. 6 questions Personalised results 100% free Start the quiz Question 1 of 6 Back Next Your results are ready — preview GP Chronic Condition Management Plan · Items 965 / 967 Health Assessment (75+) · Items 701–707 — annual recall required Telehealth consultation items · 91790–91920 eligibility rules apply --- Enter your details to unlock your full report We'll also send a copy to your inbox so you can share it with your team. First name \* Please enter your first name Last name Email \* Please enter a valid email address Practice name Phone (optional) Unlock my results MediBetter is committed to protecting and respecting your privacy, and we'll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. You can unsubscribe from these communications at any time. Your personalised results Ready to turn these insights into real revenue? Our Practice Operations & Billing Optimisation Program is a comprehensive four-week consulting engagement designed to improve how your practice operates — while ensuring billing is accurate, compliant, and aligned with the care you deliver. Book a free discovery call → Retake the quiz # Meet your MediBetter Consulting team The MediBetter Consulting team combines deep Australian healthcare expertise, hands-on practice management experience, and MBS billing know-how to help practices operate efficiently, grow sustainably, and stay compliant. ![Kate](https://medibetter.com.au/hubfs/Kate.jpg) #### Kate Taudevin - CEO   Drawing on her experience in Occupational Therapy and Practice Management, and a background in the Neuroscience of Leadership, Kate is well-positioned to partner with clinics to enhance efficiency, team performance, and operational effectiveness.  ![Patrick](https://medibetter.com.au/hubfs/Patrick.jpg) #### Dr Patrick Gough - CMO With over 15 years of clinical experience working across various healthcare settings, Patrick has a passion for quality improvement and revenue optimisation. He brings a strong understanding of the MBS and clinical workflows.  ![Christina ](https://medibetter.com.au/hubfs/Christina%20headshot%202-1-1.png) #### Christina Robinson - COO With over 10 years experience in practice management leading large multidisciplinary teams, Christina specialises in helping general practices utilise data to improve patient care and financial sustainability. ![Dr Laura Vallerine](https://medibetter.com.au/hubfs/virtual-headshot-69c9f68d46e140305239ac2c-1.jpg) #### Dr Laura Vallerine - Consultant As a GP and accreditation surveyor with nearly 15 years experience, including four years as a practice owner, Laura brings deep clinical knowledge, real-world MBS expertise, and practical guidance on compliance and accreditation standards. ## Ready to see what your practice is truly capable of? Book a free, no-obligation discovery call. We'll discuss your current challenges, walk you through our approach, and recommend the right starting point - no pressure, no obligation, just practical insights tailored to your practice. 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